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I was told that the Logitech G Hub software could potentially be a nice alternative. Unfortunately, this means that you can’t configure the Brio as you would wish, and it runs with the optimal/default settings, but at least it works. Yes, you read that correctly, I uninstalled all Logitech software and the Brio was usable again. I solved all these issues by uninstalling ALL Logitech software. Actually, it made things worse as now I had the camera randomly stopping as well, even had my Mac log me off randomly when using the camera.

I made sure I had the latest version of the software, the latest version of the firmware, but that didn’t solve any of the problems. Auto Focus was just not working as expected, wide/standard view settings were not properly retained, and neither was the angle/width. This week I received a new Macbook and I had to reinstall all components, and immediately after I installed the Logitech software, all issues started popping up again. Over the past 9 months or so I had a bunch of trouble with the Logitech Brio Webcam. It is a 4k Webcam which is very useful for webinars and meetings, especially as I run my Macbook with an external monitor and it is closed. I have been using a Logitech Brio Webcam for the past year or so.